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Privacy Policy

PRIVACY AND SECURITY POLICY    

Our company may collect personal data for various purposes.

Below, it is outlined how and in what manner personal data is collected, and how this data is protected.

Personal information such as (name, surname, company information, phone number, address, or email) is collected by our store to enable the continuity of business through the completion of various forms and surveys on our membership or store.

At times, our company may send campaign information, details about new products, and promotional offers to our customers and members.

Members have the choice to receive or not receive such information during the membership process, change this choice in the account information section after logging in, or notify through the link provided in the informational messages.

In the confirmation process conducted through our store or via email, the personal information transmitted electronically by our members will not be disclosed to third parties beyond the purposes and scope defined by the ‘’Membership Agreement.’’

For the identification of system-related issues and rapid resolution of problems or disputes related to the provided service, our company may record the IP address of its members and use it to gather comprehensive demographic information.

Our company may use the requested information for direct marketing purposes, in addition to the purposes and scope determined by the Membership Agreement.

Personal information may be used to establish contact with the user when necessary.

Information requested by our company or provided by the user, as well as information related to transactions made through our store, may be used for various statistical evaluations, database creation, and market research without revealing the identity of our members, beyond the purposes and scope defined by the ‘’Membership Agreement.’’

Our company is committed to keeping confidential information private, considering it a duty to keep it secret, and taking all necessary precautions to prevent the disclosure of confidential information to the public or unauthorized third parties.

 

  • CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop from our online stores.

Your credit card information is not stored in our system.

During the transaction process, there are two things to pay attention to in order to understand that you are on a secure site:

One is a key or lock icon located at the bottom of your browser.

This indicates that you are on a secure webpage, and all your information is encrypted and protected.

This information is only used for sales transactions and is used according to the instructions you provide.

The information related to the credit card used during the shopping is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol independently of our shopping sites and sent to the relevant bank for verification.

If the availability of the card is confirmed, the shopping process continues.

Since none of the information about the card can be viewed or saved by us, the possibility of third parties obtaining this information is prevented.

The reliability of the payment, invoice, and delivery address information of orders placed with a credit card online is checked by our company against credit card fraud.

Therefore, for first-time customers placing orders through our online stores, it is necessary to confirm the accuracy of financial and address-phone information before the order can proceed to the supply and delivery stage.

If necessary, the credit card holder may be contacted or the relevant bank may be contacted to verify this information.

You can access all the information you provide when you become a member and change it only by you.

If you keep your login information secure, it is not possible for others to access and change information about you.

For this purpose, the membership procedures are carried out within the 128-bit SSL security area.

This system is an internationally unbreakable encryption standard.

Internet shopping sites with a hotline or customer service that specifies clear address and phone information are preferred today.

In this way, you can get detailed information about all the issues that come to your mind, and you can obtain more reliable information about the reliability of the company providing online shopping services.

Additional Important Information: We recommend paying attention to the presence of the company's clear address and phone on internet shopping sites.

If you are going to shop, note all the phone and address information of the store where you bought the product before shopping.

If you don't trust it, call before shopping to confirm.

All information about our company in all our online shopping sites is specified in the company location.

 

  • MAIL ORDER CREDIT CARD INFORMATION SECURITY

The identity and credit card information you send to us by mail-order method will be stored by our company according to the principle of confidentiality. This information is held for 60 days against possible objections to withdrawals from the credit card that may occur with the bank and then destroyed.

If any amount other than the mail-order form approved by you is withdrawn from your card for the price of the products you ordered, you can object to the bank naturally, and there is no risk of preventing the payment of this amount.

 

  • THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other sites within the website.

Our company does not take any responsibility for the privacy practices and content of the sites accessed through these links.

Advertisements published on our site belonging to our company are distributed to our users through our advertising partners.

The Privacy Policy Principles in this agreement only cover our store, not third-party websites.

 

  • EXCEPTIONAL CASES

In the limited cases specified below, our company may disclose user information to third parties outside the provisions of this ‘’Privacy Policy.’’

These situations are limited but include:

1.    Compliance with the obligations imposed by the legal rules in force, such as laws, statutory decrees, regulations, etc., issued by the competent legal authority;

2.    To fulfill the requirements of the 'Membership Agreement' and other contracts concluded with our store and to implement them;

3.    When information about users is requested for the purpose of conducting an investigation or investigation duly carried out by the competent administrative and judicial authorities;

4.    In cases where it is necessary to provide information to protect the rights or security of users.

 

  • EMAIL SECURITY

In emails you send to our Customer Service regarding any of your orders, never write your credit card number or passwords.

Information in emails can be seen by third parties.

Our company cannot guarantee the security of information transmitted through emails under any circumstances.

 

  • BROWSER COOKIES

Our company can obtain information about users visiting our store and using the website using technical communication files (Cookie).

These technical communication files are small text files sent by a website to the user's (browser) to be stored in the main memory.

The technical communication file facilitates the use of the Internet by storing status and preferences about the site.

The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site and how long they stay on the site, and to dynamically produce advertisements and content on specially designed user pages.

The technical communication file is not designed to receive data or any personal information from your main memory or email.

Although most browsers are designed to accept the technical communication file, users can change their settings to prevent the technical communication file from coming or to receive a warning when the technical communication file is sent.

Our company reserves the right to change the provisions of this ‘’Privacy Policy’’ at any time by publishing it on the site, sending an email to users, or publishing it on the site.

If the Privacy Policy provisions change, it becomes effective on the date of publication.

For any questions and suggestions regarding our Privacy Policy, you can send an email to [email protected].

You can reach our company through the contact information below.

Email: [email protected]

Contact: +90 850 885 01 04

Whatsapp: +90 536 821 79 57