Terms & Conditions

Payment

PAYMENT VIA CREDIT CARD (Visa, MasterCard, American Express, Discover Card)

Now you can pay for the online booking with your credit card. In this option, you will be requested to enter your credit card number and the last 3 digit of the number behind your credit card at the last stage of your booking. Please fill in your name and surname on the same form as written on the card. The credit card number that you deliver is secured under GlobalSign guarantee which is a security system that works on SSL (Security Socket Layer) and that is acknowledged by the whole world. The security level, which is 40 bit even in the foreign travel protals, works on a much more powerful system as 128 bit in our system.

Important Note:

1. According to the decision of Interbank Card Center (BKM) within the frame of the rules of VISA and MASTERCARD, it has become mandatory to receive CVV (security code) number from the card holder for all of the companies that perform mail order and electronic trade transactions starting from October 1st 2001. This method aims at protecting both you and the banks from possible risks.CVV security code is the 3-digit number that is located on the right of the card number at the signature section on the reverse side of the credit card. In the event that the card is not used physically, security code should be used. For this reason, you shall be requested to present your 3-digit CVV number during booking. Thanks to the security code number, we meet the requirements of national and international card acceptance rules, minimize the risks and present you more secure shopping environments.

2. Dear guest, during the shopping via our online booking system, please note that there is a slight possibility of seeing different amounts in the section of total amount to be paid depending on your internet connection and the status of your internet browser. In such cases if the difference between the amount to be paid and the correct amount is deficient, the real amount is requested, if in excess, it is returned to you in the same amount. We apologize for such cases that are not under our control even if it is a very slight possibility.

Refunds

CANCELLATIONS, REFUNDS AND RESERVATION GUARANTEE

Reservations made online via the web page are guaranteed. Your online reservation is recorded directly in the company s online reservation database via a high technology web interface, which is developed by our company. Payment is made during the reservation process because online reservations are guaranteed.

PAYMENT VIA CREDIT CARD (Visa, MasterCard, American Express, Discover Card)

Now you can pay for the online booking with your credit card. In this option, you will be requested to enter your credit card number and the last 3 digit of the number behind your credit card at the last stage of your booking. Please fill in your name and surname on the same form as written on the card. The credit card number that you deliver is secured under GlobalSign guarantee which is a security system that works on SSL (Security Socket Layer) and that is acknowledged by the whole world. The security level, which is 40 bit even in the foreign travel protals, works on a much more powerful system as 128 bit in our system.

Important Note:

1. According to the decision of Interbank Card Center (BKM) within the frame of the rules of VISA and MASTERCARD, it has become mandatory to receive CVV (security code) number from the card holder for all of the companies that perform mail order and electronic trade transactions starting from October 1st 2001. This method aims at protecting both you and the banks from possible risks.CVV security code is the 3-digit number that is located on the right of the card number at the signature section on the reverse side of the credit card. In the event that the card is not used physically, security code should be used. For this reason, you shall be requested to present your 3-digit CVV number during booking. Thanks to the security code number, we meet the requirements of national and international card acceptance rules, minimize the risks and present you more secure shopping environments.

2. Dear guest, during the shopping via our online booking system, please note that there is a slight possibility of seeing different amounts in the section of total amount to be paid depending on your internet connection and the status of your internet browser. In such cases if the difference between the amount to be paid and the correct amount is deficient, the real amount is requested, if in excess, it is returned to you in the same amount. We apologize for such cases that are not under our control even if it is a very slight possibility.

CANCELLATION POLICY

Reservations made through the web page, the whole fee will be refunded for cancellations made 10 days before, 50% of the fee will be refunded for cancellations made 5 days before, 25% for cancellations made 3 days before. No refunds for cancellations made after 3 days.